Welcome to Fix4You! These Terms & Conditions ("Terms") govern the use of the Fix4You application, operated by Somsed LLC, South Governors Avenue 1111b Dover, DE, 19904 US.
By using this application, you agree to these Terms and commit to complying with them.
Fix4You is available to users of all ages. Individuals under 18 may use the application only with parental consent and can perform certain tasks
(e.g., lawn mowing, leaf collection, snow removal) under supervision.
Fix4You assumes no responsibility for transactions involving minors; the full responsibility lies with parents or guardians.
Fix4You is a platform that connects clients with tradespeople. The application **does not guarantee the quality of service** and **is not responsible for disputes**
between users. Users rate each other and leave reviews to provide transparency on service quality.
After both parties confirm a "job agreement" via chat, the rating system becomes available after 48 hours.
User ratings are permanent and publicly visible. In cases of misuse or fraudulent ratings, Fix4You may investigate and, if necessary, remove the rating.
Users may submit complaints via the "Customer Support" option on www.fix4you.app or within the application.
Fix4You uses a system for reporting inappropriate content and activities. If a listing receives **three or more reports**, it is automatically removed
until reviewed by our team. Depending on the severity of the reports, Fix4You may:
- Temporarily suspend the user's account,
- Permanently remove the account from the application,
- Report the user to the relevant authorities.
All payments within the application are processed via **Stripe**. **Fix4You does not store users' card information.**
Purchased tokens are **non-refundable** and remain in the user's account until used or the account is deleted. In the case of account deletion,
no refunds or token transfers are provided.
Featured listings remain active for **7 days**, after which they automatically revert to standard **30-day** listings.
Users can reactivate the featured status at any time by purchasing the appropriate package.
Fix4You reserves the right to update these Terms & Conditions at any time. Users will be notified of changes via email or in-app notifications.
We encourage users to regularly review the Terms & Conditions to stay informed about updates.
For any inquiries, complaints, or support requests, You can contact us:
By visiting this page on our website: https://www.fix4you.app/#contact-section