Last Updated: November 2025 Operated by: Somsed LLC, 1111b South Governors Avenue, Dover, DE 19904, USA Contact:team@fix4you.app
Introduction
This Privacy Policy describes how Fix4You (“Fix4You,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you use our mobile application and website (the “Service”). By using the Service, you agree to this Privacy Policy.
It applies to users in the United States, Canada, the European Union, and non-EU Balkan countries including Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, and Albania. Fix4You complies with applicable privacy regulations, including the EU General Data Protection Regulation (GDPR), Canada’s PIPEDA, and equivalent principles under the Law on Personal Data Protection of the Republic of Serbia and other regional frameworks.
1. Interpretation and Definitions
Interpretation
Words with initial capitalization have meanings defined below. These definitions apply whether the terms appear in singular or plural.
Definitions
Account means a unique account created for you to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party; “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote.
Application refers to Fix4You, the software program provided by the Company.
Company (also “we,” “us,” or “our”) refers to Somsed LLC, 1111b South Governors Avenue, Dover, DE 19904, USA.
Cookies are small files placed on your device containing details of your browsing history and preferences.
Country refers to Delaware, United States.
Device means any device that can access the Service, such as a computer, cellphone, or tablet.
Personal Data is any information relating to an identified or identifiable individual.
Service refers to the Application, the Website, or both.
Service Provider means any natural or legal person who processes data on behalf of the Company.
Third-party Social Media Service refers to any website or social network through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by using the Service or from the Service infrastructure (e.g., the duration of a page visit).
You means the individual accessing or using the Service, or the company or other legal entity on whose behalf that individual accesses or uses the Service.
2. Information We Collect
Personal Data
We may collect: name, email address, contact details, optional profile data, address information (e.g., city and postal code), and any information you voluntarily provide.
Usage Data
Collected automatically when using the Service and may include IP address, browser type/version, pages visited, time/date of visit, time spent on pages, device identifiers, mobile OS and browser details, and other diagnostic data.
Information from Third-Party Social Media Services
If you register or sign in via Google, Facebook, Instagram, Twitter, LinkedIn, or similar services, we may receive information associated with your account (e.g., name, email, activities, or contact list). You can choose whether to share additional data with us.
Information Collected While Using the Application
Location Data (with your permission) to support proximity features.
Media Content (e.g., images/files) you upload within the app.
Data may be stored on your device, our servers, or those of Service Providers. You can enable/disable access in device settings.
Cookies and Similar Technologies
We use Cookies, SDKs, web beacons, tags, and scripts to operate the Service and analyze performance. Cookies may be “Session” (deleted when you close your browser) or “Persistent” (remain until they expire or are deleted).
Necessary/Essential Cookies (Session) — authenticate users and prevent fraudulent use of accounts.
Policy/Notice Acceptance Cookies (Persistent) — record cookie consent choices.
Functionality Cookies (Persistent) — remember preferences (e.g., language, login state).
You may refuse Cookies via browser/device settings; some features may not function without them.
3. Legal Bases for Processing
Performance of a contract
Consent (you may withdraw at any time)
Legitimate interests
Legal obligations
4. How We Use Your Personal Data
Operate, maintain, and improve the Service.
Manage accounts and provide authentication.
Process payments and display credit/token balances.
Communicate with you (support, notifications, updates).
Enforce Terms & Conditions and prevent abuse/fraud.
Provide marketing/promotions (opt-in only).
Analytics, trends, campaign effectiveness, and Service improvements.
We do not sell or rent user data to third parties.
5. Payments & Purchases
Stripe (Android): processes credit/token purchases securely. See the Stripe Privacy Policy.
Apple / RevenueCat (iOS): manages Apple in-app purchases. See the Apple Privacy Policy.
6. Sharing and Disclosure
Service Providers: to operate, analyze, and support the Service.
Business transfers: in connection with mergers, acquisitions, financing, or asset sales.
Affiliates: requiring them to honor this Policy.
Business partners: to offer certain products/services or promotions.
Other users: information you share in public areas may be visible to others.
With your consent: for any other purpose you authorize.
Legal Disclosures
Comply with legal obligations or lawful requests.
Protect and defend our rights or property.
Prevent or investigate possible wrongdoing.
Protect user/public safety.
Protect against legal liability.
7. Data Retention
Active accounts: retained while the account is active.
Inactive accounts: deleted after 24 months of inactivity.
Transaction records: retained up to 10 years to meet legal obligations.
Usage Data may be retained for shorter periods unless needed to improve security/functionality or required by law.
8. International Data Transfers
Your data may be stored or processed in the United States, Canada, the European Union, or the Balkan region. We use Standard Contractual Clauses and other lawful mechanisms to safeguard transfers.
9. Your Rights
Access, correct, update, or delete your data.
Withdraw consent (e.g., marketing or tracking).
Object to or restrict certain processing.
Request data portability.
File a complaint with a supervisory authority.
10. Delete Your Personal Data
You can delete certain information within the Service or by contacting us. You may update, amend, or delete your information in account settings (if available) or request access, correction, or deletion. We may retain some data where required by law or for legitimate interests (e.g., fraud prevention, tax/financial records).
11. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect Personal Data. However, no method of transmission or storage is completely secure.
12. Children & Minors
We do not knowingly collect Personal Data from children under 13. Users under 18 may use the Service only with verified parental consent and supervision. If you believe a child provided data without consent, contact us for prompt removal.
13. Links to Other Websites
Our Service may contain links to third-party websites or services. We are not responsible for their content or privacy practices. We encourage you to review each site’s privacy policy.
14. Changes to This Privacy Policy
We may update this Policy from time to time. We will post the new Policy on this page and, where appropriate, notify you by email and/or an in-app notice. The “Last Updated” date above reflects the latest revision.
15. Contact Us
If you have questions about this Privacy Policy, you can contact us: